1. Diagnosis fees for repairs.
2. All repairs required to correct a failure or malfunction that is not caused by a manufacturer’s defect such as : damage or malfunction resulting from a fire, water, storm, lightning, earthquake, theft, riot, misuse, incorrect selections, act of God or improper use of equipment.
3. Routine maintenance or any repairs necessary due to lack of maintenance such as: cleaning the condenser drain, condenser, evaporator coil, blower, cleaning and replacing of air filters as well as replacing used batteries where required.
4. Repairs to modify the listed equipment in order to meet new federal, provincial or local standards.
5. Labour payments charged by the service provider for repairs performed outside normal working hours.
6. Extra charge if inside unit is installed over 2,286 meters (7 feet 6 inches) above the ground.
7. Extra charge if outside unit is installed over 1,52 meters (5 feet) above the ground.
8. Surcharge for fluids (Freon) if they cannot be recovered.
9. Hourly rate surcharge between Allard & Emond’s rate and the rate allocated by Mitsubishi for the labour warranty.
10. Labor surcharge between the time required to make the repair and the time allocated to make the repair by Mitsubishi.
11. All expenses, including labor costs incurred by the service provider, as well as travel expenses and minimum charge for all service calls that could not be performed because the service provider was unable to gain access to the equipment or its controls, or service calls that do not need any repair.
12. Coolant leaks covered are part of the system itself, which means the leaks at joints and pipes located between evaporator and condensing unit are not covered.
13. Periodic maintenance is not covered by the extended warranty.
14. All replacement filters are not included.

These conditions apply when a labour warranty is included as part of the sale of a Mitsubishi system.